Web23 iun. 2024 · Over the last 25 years I have seen a lot of changes for Ivanti HEAT ITSM. One change is Reporting.. Back in the HEAT for Windows and early HEAT ITSM days, Crystal Reports was king. In 2014, HEAT switched to Microsoft SSRS Reports with its ITSM platform. That was 7 years ago and SSRS hasn’t changed much. Back in 2014, SSRS was …
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