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Introduction to Service Design: What It Is and How It …
WebService design is a holistic process that looks not only at the people involved, but also the products they use, environments they will work in, and the processes they will go through as they seek ways to exceed the expectations of their customers. A quality service design will follow these guidelines. It will first look at who it impacts. WebPrinciple 1: Involve the customer in all stages of the design process. Principle 2: Derive the specifications of the design from these customers and not from previous designs or internal organizational criteria. ADVERTISEMENTS: Principle 3: Derive the technical aspects of the design from these customer provided specifications. rebuild wds
What is Service Design and why it matters - Imaginary Cloud
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